1. Course Overview

Course Title:
Internal Auditor Training – ISO 19011:2018 & ISO/IEC 17021-1:2015
Target Audience:
• Prospective internal auditors
• Quality, Safety, Environmental, and Information Security professionals
• Process owners involved in internal or supplier audits
• Employees nominated as part of internal audit teams

Course Duration:
3 Days (estimated 18–21 notional hours)
Delivery Method:
eLearning (modular format with integrated assessments) via our LMS

2. Course Objectives and Learning Outcomes

Objectives:
By the end of this course, learners will:

• Understand the role, structure, and purpose of ISO 19011:2018 and ISO/IEC 17021-1:2015
• Learn and apply the core principles of auditing including a risk-based approach
• Acquire the competencies to plan, conduct, report, and follow up on internal audits
• Understand auditor competence criteria, behaviors, and development
• Gain awareness of how certification bodies operate and what they expect in terms of management system conformance
Learning Outcomes:
Participants will be able to:
• Explain the key principles and process model of auditing
• Apply audit planning techniques including checklists and scope definition
• Conduct audits using interviews, observation, and sampling methods
• Record and classify audit findings objectively
• Demonstrate awareness of auditor competence requirements (ISO 17021-1)
• Understand third-party certification processes and impartiality requirements
• Participate in and lead internal audits for ISO 9001, ISO 14001, ISO 45001, ISO 27001, etc.